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KUBRA Launches Next-Gen POS Solution for Enhanced In-Person Payment Experience



Business Wire

KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, is thrilled to announce the next generation of point-of-sale (POS) solutions through its relationship with Ingenico. This collaboration offers seamless and secure transactions for customers who prefer to pay in person.

The newly enhanced KUBRA POS solution extends the renowned on-demand payments platform KUBRA EZ-PAY® to walk-in centers. This solution eliminates manual processes and expands acceptance to credit and debit cards. It also supports EMV Chip and PIN, contactless, and digital wallet payments.

“KUBRA’s continued partnership with Ingenico has enhanced the walk-in payment experience. Our POS solution features swift, real-time payment posting, validation, and confirmation, and the high-speed communication capabilities ensure unparalleled convenience. This results in a significantly elevated customer experience, offering faster, seamless, and more secure in-person payments,” said Mark Visic, SVP of Business Development and M&A at KUBRA.

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Key benefits of the KUBRA EZ-PAY POS solution include:

  • Saving time for customers in walk-in centers
  • Eliminating the risk of compromised personal information
  • Supporting multiple payment options
  • Secure storage and access to consolidated payment history
  • Immediate customer validation

Certified with PCI PTS 6 online and offline, the KUBRA EZ-PAY POS solution integrates stateless tokenization for enhanced customer protection and reduced security risks. Each POS terminal syncs with KUBRA EZ-PAY and KUBRA iDoxs® applications to offer a streamlined payment process, consolidating all payment reports into a user-friendly platform. The innovative POS devices support automatic remote downloading, ensuring software updates are applied without intervention from the biller. Featuring Ingenico Lane 3600 and Move 5000 terminals, the system is designed to accelerate payments, expand acceptance, and enhance walk-in service environments.

KUBRA’s relationship with Ingenico ensures that organizations can offer their clients a technologically advanced, secure, and PCI and PIN Transaction Security compliant payment solution. The KUBRA EZ-PAY on-demand payment platform undergoes rigorous PCI DSS audits, with annual risk assessments, vulnerability assessments, and penetration testing.

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