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Vaglieri has a proven track record of elevating customer success and driving operational excellence in the software industry. In his recent role at Insurity, he led transformational initiatives, including the development of a seamless customer experience framework, the enhancement of customer success models, and the implementation of scalable processes that improved client engagement and streamlined operations. His leadership has consistently fostered team stability, operational efficiency, and a customer-centric approach, making him a valuable addition to Convr’s executive team.
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Vaglieri says he joined Convr to help propel the company with increased operational efficiency and an even more customer-centric approach. With a strong focus on leadership, Vaglieri is focused on driving best practices for delivering uniform and customer-focused experiences.
“No other company is doing what we do, as well as we do it—nor as seamlessly,” said Vaglieri. “I look forward to showcasing the Convr AI value and what we bring to our customers.”
As a native of Brazil and a former resident of Canada, Vaglieri enjoys traveling, running, and preparing Texas-style barbeque at his home base in Austin.
Convr is an AI underwriting, data, and intelligent document processing workbench that drives world-class customer experiences. It delivers premium growth, insights and efficiency for commercial P&C insurance organizations of all sizes, including many of the top 20 carriers, MGA’s, Brokers and Reinsurers. Convr is revolutionizing the industry through data, discovery and decision intelligence.
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