PR Newswire
New Sapiens CoreSuite release empowers life insurers, agents, customers, and administrators with greater speed, intelligence, and deeper customer engagement via gen AI
Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, announced the latest release of CoreSuite a comprehensive policy administration system for life, pensions, and annuities. Life insurers can now streamline operations, and enhance user experiences and customer outcomes, while enabling faster time to market.
Agents, customers, and administrators will benefit from generative AI (Gen AI)-powered chatbots; machine learning (ML)-driven lead generation; and predictive tools for buying propensity, product recommendations, and next-best actions. The ability to deliver highly personalized offers will help life insurers deepen customer engagement.
A newly enhanced conversion and migration toolset will redefine conversion and migration, supporting transformation initiatives. Gen AI makes it possible to analyze legacy data, reduce manual queries, initiate configuration, and improve team productivity. The update features a redesigned UI/UX across portals and the CoreSuite policy administration solution, aligned with accessibility standards.
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Fully pre-integrated within Sapiens Insurance Platform –including Sapiens IllustrationPro, ApplicationPro, UnderwritingPro, DataSuite, and DigitalSuite – the latest release also includes a rich catalog of out-of-the-box life, pensions, and annuity products, ready for quick adoption and rapid deployment . The new functionality can support seamless illustration-to-application conversions with integrated detection for abnormal user behavior during the completion of new business applications.
“With this release, we are delivering technically sophisticated innovation that’s also deeply practical and intuitive for life insurers and their customers,” said Roni Al-Dor, Sapiens President and CEO. “We’re proud to equip insurers with powerful capabilities that empower agents, speed up underwriting, and personalize customer service. It’s about helping our clients deliver value faster, and with more intelligence, than ever before.”
Sapiens CoreSuite for Life, Pensions, & Annuities is an end-to-end, cloud-native solution with enhanced digital capabilities for the management of both individual and group life, retirement products, and investment and voluntary benefits.
Sapiens Insurance Platform is an AI-based, open, integrated platform that accelerates adoption, delivers sustained value, and empowers insurers to grow, modernize and optimize.
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