Fintech Staff Writer
Aevi is expanding into North America, and OvationCXM, a global leader in customer experience management (CXM), has been chosen as its CXM supplier to improve the customer experience for digital payments. The strategic alliance offers wholesale ISOs, ISVs, agent banks, and others the most personalised payment merchant experience. Through its payment orchestration platform, Aevi works with physical and digital payment channels to improve internal operations and consumer experience. Aevi improves the end-to-end customer experience for cloud-based payment processing in real time by choosing OvationCXM’s flagship platform, CXMEngine, by fusing its technology, partner ecosystems, and customer interactions into a cohesive customer journey. It gives us great pleasure to inform that OvationCXM and Aevi will be present at the Fintech Meeting in March in Las Vegas. OvationCXM, a gold sponsor and speaker, will moderate a panel on how businesses can use journey orchestration to enhance customer experiences in real time and highlight their strategic alliance with Aevi. Both businesses will also be present at ETA Transact in Atlanta in April. To find out more about how this relationship can help you and your clients, we cordially welcome you to stop by either event and speak with us in person.
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As a leader in in-person payments, Aevi connects digital and physical channels, streamlines checkout processes and liberates transaction data. They currently operate in Europe, Australia, and are growing in the US. “We are thrilled to announce this great opportunity for Aevi to expand in North America through this strong strategic partnership with a like-minded partner.
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With the same DNA and complementary strengths, this collaboration positions both companies for continued success as we strive to revolutionize the customer experience,” said Alex Benjamin, director of business development at Aevi. “The combination of OvationCXM and Aevi’s open payment platform brings together innovative customer experience management and excellent payment solutions, delivering the ultimate personalized payment merchant experience. This seamless and efficient solution drives customer loyalty, positioning us at the forefront of the industry.” “Now, more than ever, companies must become customer-centric and get the customer experience right,” said OvationCXM Co-Founder and Vice President of Business Development Guiseppi Marzelli. “If you are driving great outcomes for your customer, you will boost satisfaction, customer trust and business overall. This partnership with Aevi will help retailers and merchants offer seamless CXM support and flexible payment solutions to its customers.”
